1. Introduction
Millennial Networks ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our websites, use our services, or otherwise engage with us, including through SMS/text messaging campaigns.
2. Information We Collect
- Contact information such as name, email, phone number, organization, and job title.
- Usage data including IP address, browser type, pages viewed, and referring URLs.
- Communications you send to us through forms, email, phone, or SMS.
- Service data related to the products and managed services we provide to your organization.
3. How We Use Information
We use information to deliver and improve our services, respond to inquiries, send transactional and marketing communications you have opted into, comply with legal obligations, and protect the security of our systems and clients.
4. SMS / Text Messaging Privacy
Millennial Networks operates SMS/text messaging programs that have been registered through The Campaign Registry (TCR) and submitted in accordance with FCC and CTIA guidelines. Mobile phone numbers and consent records collected for SMS programs are used solely to deliver the messages you have requested and related customer-care communications.
We do not sell, rent, or share mobile opt-in data or phone numbers with third parties or affiliates for marketing purposes. Information may only be shared with service providers strictly necessary to deliver the SMS messages (for example, our messaging platform and carriers).
See our Terms & Conditions for full SMS program terms, opt-in/opt-out instructions, message frequency, and pricing disclosures.
5. HIPAA & Protected Health Information
When we act as a Business Associate to a covered entity, we handle Protected Health Information (PHI) in accordance with HIPAA, the HITECH Act, and the terms of the applicable Business Associate Agreement. We do not use PHI for marketing.
6. Cookies & Analytics
We use cookies and similar technologies to operate the site, remember preferences, and measure site performance. You can control cookies through your browser settings.
7. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information. No system is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal information, and to opt out of marketing communications. To exercise these rights, contact us at privacy@millennialnetworks.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
10. Contact Us
Millennial Networks LLC
Email: corp@mnetpr.com
Phone: 787-945-2260
Address: Metro Office Park Lot. 6, Suite 204, Guaynabo, PR 00968